81 remote information technology jobs found for you

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    • 上海, shanghai
    • permanent
    • CNY360,000 - CNY720,000 per year
    about the company.这是一家行业领先的半导体公司,公司扁平化管理。about the job.我的客户正在寻找一名资深的算法工程师。负责先进设备的理论算法调研。负责先进设备的系统定标,开发和实现。负责开发新的算法工作。skills and experience required.物理学,数学等专业相关博士,硕士要有两年以上经验;熟悉常规的数值计算算法,如矩阵相关算法,数学物理方程等数值求解;熟练使用Mathematica等科学软件做数学符号计算推导。
    about the company.这是一家行业领先的半导体公司,公司扁平化管理。about the job.我的客户正在寻找一名资深的算法工程师。负责先进设备的理论算法调研。负责先进设备的系统定标,开发和实现。负责开发新的算法工作。skills and experience required.物理学,数学等专业相关博士,硕士要有两年以上经验;熟悉常规的数值计算算法,如矩阵相关算法,数学物理方程等数值求解;熟练使用Mathematica等科学软件做数学符号计算推导。
    • 上海, shanghai
    • permanent
    • CNY600,000 - CNY750,000 per year
    about the company.科技媒体平台about the team.增长about the job.1)基于业务发展方向,区分PLG、SLG goal,制定差别化digital增长策略:Own media-公众号、官网、产品后台、小程序端、SEO; Paid media-SEM、信息流、联盟合作; 2)基于SLG的线索管理策略:线索的获得、孵化、流转、SDR清洗策略; 3)参与GTM,做增长的同时打造SinoClick 成长型跨境电商运营解决方案平台的商家心智 Growth的执行与优化 4)组件并管理growth 团队,建立metrics,通过PDCA(Plan、Do、Check、Action)迭代,做业务增长团队的搭建及管理 5)基于业务拆解搭建deliver result的团队 6)通过OKR等管理手段打造业务导向、high quality delivery的团队skills and experience required.1、极强的数字sense,能够基于业务目标拆解digital mkt业
    about the company.科技媒体平台about the team.增长about the job.1)基于业务发展方向,区分PLG、SLG goal,制定差别化digital增长策略:Own media-公众号、官网、产品后台、小程序端、SEO; Paid media-SEM、信息流、联盟合作; 2)基于SLG的线索管理策略:线索的获得、孵化、流转、SDR清洗策略; 3)参与GTM,做增长的同时打造SinoClick 成长型跨境电商运营解决方案平台的商家心智 Growth的执行与优化 4)组件并管理growth 团队,建立metrics,通过PDCA(Plan、Do、Check、Action)迭代,做业务增长团队的搭建及管理 5)基于业务拆解搭建deliver result的团队 6)通过OKR等管理手段打造业务导向、high quality delivery的团队skills and experience required.1、极强的数字sense,能够基于业务目标拆解digital mkt业
    • 上海, shanghai
    • permanent
    • CNY336,000 - CNY420,000 per year
    关于职位1. Design, implement, and maintain a robust and scalable IT infrastructure to support theorganization's operational requirements and growth objectives.2. Manage network connectivity, including wired and wireless networks, routers, switches, firewalls, and other network devices.3. Oversee server and storage solutions, ensuring high availability, redundancy, and disaster recovery capabilities.4. Oversee the implementation and maintenance of cloud platfor
    关于职位1. Design, implement, and maintain a robust and scalable IT infrastructure to support theorganization's operational requirements and growth objectives.2. Manage network connectivity, including wired and wireless networks, routers, switches, firewalls, and other network devices.3. Oversee server and storage solutions, ensuring high availability, redundancy, and disaster recovery capabilities.4. Oversee the implementation and maintenance of cloud platfor
    • 上海, shanghai
    • permanent
    • CNY300 - CNY400 per year
    about the company.The company provides critical investment decision support by connecting our clients with industry experts and comprehensive insights. We empower the world's leading private equity firms, hedge funds, and mutual funds with the knowledge to make informed decisions. With over 900 employees across eight global offices.about the job.The QA Automation Engineer will collaborate closely with one of our development teams, contributing to the devel
    about the company.The company provides critical investment decision support by connecting our clients with industry experts and comprehensive insights. We empower the world's leading private equity firms, hedge funds, and mutual funds with the knowledge to make informed decisions. With over 900 employees across eight global offices.about the job.The QA Automation Engineer will collaborate closely with one of our development teams, contributing to the devel
    • 上海, shanghai
    • permanent
    • CNY700,000 - CNY1,000,000 per year
    about the company.Internetabout the team.Operationabout the job.1. To handle daily communication and management for both global strategic partners and local vendors, and serve as 1st point of contact for issue management locally. To ensure appropriate escalation and collaboration with global vendor management team and stakeholders to measure vendors’ performance and share best practices. To make sure that vendors could provide sufficient level of resource
    about the company.Internetabout the team.Operationabout the job.1. To handle daily communication and management for both global strategic partners and local vendors, and serve as 1st point of contact for issue management locally. To ensure appropriate escalation and collaboration with global vendor management team and stakeholders to measure vendors’ performance and share best practices. To make sure that vendors could provide sufficient level of resource
    • 上海, shanghai
    • permanent
    • CNY800,000 - CNY1,000,000 per year
    about the company.互联网about the team.运营about the job.1、  负责客户体验保障和优化体系构建工作,持续洞察客户在平台上求助的各种问题,设计合理有效的客户体验保障和服务流程/标准 ;2、 理解业务的基础上,通过跨团队协同产品/技术/运营等多角色,保障和推动服务解决方案/流程/标准的在全服务渠道上线,提出改进策略,跟进结果;3、 基于产品运营的数据和CASE 分析,从服务流程优化、风险合规、预警分析等视角挖掘可以推动流程变革、系统优化、人员管理的机会点,并协同产品负责人落地;4、 基于产品运营收集的问题,协同运营负责人建立系统化、可视化的运营指标,通过运营指标的监控持续改善产品运营服务的交付。skills and experience required.1、  互联网客户服务领域或者风控领域10年以上产品运营经验,熟悉平台的产品运营工作方式,有体系化思维和落地能力;2、 熟悉客户服务全链路流程解决方案,有端到端流程的规划、建设、产品运营与业务经验;3、 具备数据
    about the company.互联网about the team.运营about the job.1、  负责客户体验保障和优化体系构建工作,持续洞察客户在平台上求助的各种问题,设计合理有效的客户体验保障和服务流程/标准 ;2、 理解业务的基础上,通过跨团队协同产品/技术/运营等多角色,保障和推动服务解决方案/流程/标准的在全服务渠道上线,提出改进策略,跟进结果;3、 基于产品运营的数据和CASE 分析,从服务流程优化、风险合规、预警分析等视角挖掘可以推动流程变革、系统优化、人员管理的机会点,并协同产品负责人落地;4、 基于产品运营收集的问题,协同运营负责人建立系统化、可视化的运营指标,通过运营指标的监控持续改善产品运营服务的交付。skills and experience required.1、  互联网客户服务领域或者风控领域10年以上产品运营经验,熟悉平台的产品运营工作方式,有体系化思维和落地能力;2、 熟悉客户服务全链路流程解决方案,有端到端流程的规划、建设、产品运营与业务经验;3、 具备数据
    • 上海, shanghai
    • permanent
    • CNY500,000 - CNY600,000 per year
    关于职位1.Lead product and application security reviews, threat / risk / vulnerability analyses, investigations of security-related incidents, and assessment of the security level based on meaningful metrics.2.Document security findings, outline remediation options, and oversee mitigation.3.Evaluation, specification, implementation, introduction, and maintenance of cybersecurity-oriented development, engineering, and testing tools.4.Actively engage with produc
    关于职位1.Lead product and application security reviews, threat / risk / vulnerability analyses, investigations of security-related incidents, and assessment of the security level based on meaningful metrics.2.Document security findings, outline remediation options, and oversee mitigation.3.Evaluation, specification, implementation, introduction, and maintenance of cybersecurity-oriented development, engineering, and testing tools.4.Actively engage with produc
    • 上海, shanghai
    • permanent
    • CNY180,000 - CNY300,000 per year
    关于职位1.network infrastructure device installation/configuration maintenance and patching2.telco devices and systems configuration and management (call manager and phones)3.manufacturing firewall troubleshooting4.videoconference system support5.Server IPMI and Raid configuration, trouble shooting.6.Server OS basic configuration and trouble shooting7.Could infrastructure (PaaS) configuration.技能和经验要求1.Knowledge of networking, routing, switching firewalling.2.C
    关于职位1.network infrastructure device installation/configuration maintenance and patching2.telco devices and systems configuration and management (call manager and phones)3.manufacturing firewall troubleshooting4.videoconference system support5.Server IPMI and Raid configuration, trouble shooting.6.Server OS basic configuration and trouble shooting7.Could infrastructure (PaaS) configuration.技能和经验要求1.Knowledge of networking, routing, switching firewalling.2.C
    • 上海, shanghai
    • permanent
    • CNY240,000 - CNY420,000 per year
    关于职位1. Work with stakeholders to understand the business needs of IT systems related to device quality and regulation. Perform in-depth analysis of existing IT systems, processes and data to identify gaps, inefficiencies and areas for improvement.2. Work closely with IT developers, suppliers and other stakeholders to design and implement system enhancements, upgrades and integrations.3. Support training and change management activities to ensure the succes
    关于职位1. Work with stakeholders to understand the business needs of IT systems related to device quality and regulation. Perform in-depth analysis of existing IT systems, processes and data to identify gaps, inefficiencies and areas for improvement.2. Work closely with IT developers, suppliers and other stakeholders to design and implement system enhancements, upgrades and integrations.3. Support training and change management activities to ensure the succes
    • 上海, shanghai
    • permanent
    • CNY700,000 - CNY800,000 per year
    关于职位 ● Oversee and manage production system control, ensuring smooth and efficient operations. ● Handle and resolve production-related issues promptly to minimize downtime. ● Manage and control the upgrade, optimization, and iteration of production systems. ● Oversee release management, ensuring timely and accurate deployment of updates and new features. ● Develop and implement policies and procedures to enhance production control processes. ● Monitor prod
    关于职位 ● Oversee and manage production system control, ensuring smooth and efficient operations. ● Handle and resolve production-related issues promptly to minimize downtime. ● Manage and control the upgrade, optimization, and iteration of production systems. ● Oversee release management, ensuring timely and accurate deployment of updates and new features. ● Develop and implement policies and procedures to enhance production control processes. ● Monitor prod
    • 上海, shanghai
    • permanent
    • CNY300,000 - CNY800,000 per year
    THE ROLEThe Software Platforms team provides the foundation on which the in-vehicle user experience is built. We build the software platform (kernel, bootchain, drivers, and lower level userspace platform services) for our innovative Infotainment hardware. This includes high resolution touch displays, high definition audio, bluetooth/wifi/cellular connectivity, USB, cameras, all connected to high performance multi-core processors and GPUs. Our software is
    THE ROLEThe Software Platforms team provides the foundation on which the in-vehicle user experience is built. We build the software platform (kernel, bootchain, drivers, and lower level userspace platform services) for our innovative Infotainment hardware. This includes high resolution touch displays, high definition audio, bluetooth/wifi/cellular connectivity, USB, cameras, all connected to high performance multi-core processors and GPUs. Our software is
    • 上海, shanghai
    • permanent
    • CNY250,000 - CNY300,000 per year
    about the company.Internetabout the team.Executive & Escalationabout the job.1.Work out and provide solutions for escalated concerns and complaints from global customers2.Analyze customers' feedback and root causes of complaints, identify areas for improvement, and prepare reports and recommendations for enhancing service quality3.Manage complaints KPI metrics, analyze and follow up action plan to improve complaint handling quality4.Proactively look into c
    about the company.Internetabout the team.Executive & Escalationabout the job.1.Work out and provide solutions for escalated concerns and complaints from global customers2.Analyze customers' feedback and root causes of complaints, identify areas for improvement, and prepare reports and recommendations for enhancing service quality3.Manage complaints KPI metrics, analyze and follow up action plan to improve complaint handling quality4.Proactively look into c
    • 上海, shanghai
    • permanent
    • CNY500,000 - CNY600,000 per year
    about the company.互联网about the team.客服about the job.1.负责运营和员工管理、人员保留,跟进服务过程中发现的问题,并主动沟通协调,提升客服工作效率,保证客商体验2.负责客服人员的业务辅导,及时发现业务的待优化点,且积极主动优化业务流程3.负责团队员工日常指标达成、绩效面谈及离职管控4.协助上级进行本团队、跨部门工作开展,推动完成协同性工作任务skills and experience required.1.本科以上学历,3年以上相关服务管理从业经历2.熟练运用各种激励措施,优秀的客服技巧,卓越的团队领导能力,具有专业的沟通和谈判技巧3.具有较好的客户服务意识,具备优秀的突发事件、投诉处理能力,工作耐心细致4.具有良好的团队合作精神,优秀的团队建设和管理能力5.熟练操作常用办公软件,具有较强的正向感染力,抗压力
    about the company.互联网about the team.客服about the job.1.负责运营和员工管理、人员保留,跟进服务过程中发现的问题,并主动沟通协调,提升客服工作效率,保证客商体验2.负责客服人员的业务辅导,及时发现业务的待优化点,且积极主动优化业务流程3.负责团队员工日常指标达成、绩效面谈及离职管控4.协助上级进行本团队、跨部门工作开展,推动完成协同性工作任务skills and experience required.1.本科以上学历,3年以上相关服务管理从业经历2.熟练运用各种激励措施,优秀的客服技巧,卓越的团队领导能力,具有专业的沟通和谈判技巧3.具有较好的客户服务意识,具备优秀的突发事件、投诉处理能力,工作耐心细致4.具有良好的团队合作精神,优秀的团队建设和管理能力5.熟练操作常用办公软件,具有较强的正向感染力,抗压力
    • 上海, shanghai
    • permanent
    • CNY720,000 - CNY840,000 per year
    about the company.中国领先的综合性旅行服务公司,成功整合了高科技产业与传统旅行业,向超过2.5亿会员提供集无线应用、酒店预订、机票预订、旅游度假、商旅管理及旅游资讯在内的全方位旅行服务,被誉为互联网和传统旅游无缝结合的典范。凭借稳定的业务发展和优异的盈利能力,CTRIP于2003年12月在美国纳斯达克成功上市,上市当天创纳市3年来开盘当日涨幅最高纪录。about the job.负责智行机票后台产品需求分析(供应商)、落地及优化迭代,快速支撑各项业务的高速发展;参与产品规划、需求定义、开发、测试和上线的全流程,并对产品最终效果负责;关注竞品及数据情况,深入用户使用场景,挖掘用户需求痛点,推动产品持续创新及优化高效协同业务方、开发、测试、交互等团队资源完成方案落地,并保证产品上线质量,严格把控产品体验 skills and experience required.本科及以上学历,5年以上互联网公司B端产品经验(面向商家),有OTA行业经验优先;具备用户思维,有良好的分析和解决问题能力,能根据
    about the company.中国领先的综合性旅行服务公司,成功整合了高科技产业与传统旅行业,向超过2.5亿会员提供集无线应用、酒店预订、机票预订、旅游度假、商旅管理及旅游资讯在内的全方位旅行服务,被誉为互联网和传统旅游无缝结合的典范。凭借稳定的业务发展和优异的盈利能力,CTRIP于2003年12月在美国纳斯达克成功上市,上市当天创纳市3年来开盘当日涨幅最高纪录。about the job.负责智行机票后台产品需求分析(供应商)、落地及优化迭代,快速支撑各项业务的高速发展;参与产品规划、需求定义、开发、测试和上线的全流程,并对产品最终效果负责;关注竞品及数据情况,深入用户使用场景,挖掘用户需求痛点,推动产品持续创新及优化高效协同业务方、开发、测试、交互等团队资源完成方案落地,并保证产品上线质量,严格把控产品体验 skills and experience required.本科及以上学历,5年以上互联网公司B端产品经验(面向商家),有OTA行业经验优先;具备用户思维,有良好的分析和解决问题能力,能根据
    • 上海, shanghai
    • permanent
    • CNY1,000,000 - CNY2,000,000 per year
    about the company.Internetabout the team.Productabout the job.1. Lead the international product team to promote online international products.2. Work together with the business team and the engineering team to ensure the business requirements are incorporated in product design and implementation.3. Collaborate with the external partners for innovations on international products.skills and experience required.1. Familiar with international business, 7+ year
    about the company.Internetabout the team.Productabout the job.1. Lead the international product team to promote online international products.2. Work together with the business team and the engineering team to ensure the business requirements are incorporated in product design and implementation.3. Collaborate with the external partners for innovations on international products.skills and experience required.1. Familiar with international business, 7+ year
    • 上海, shanghai
    • permanent
    • CNY2,000,000 - CNY2,500,000 per year
    关于职位1、 根据公司战略规划,结合各业务场景,提炼业务数据体系和数据价值驱动点,制定数据技术中心三年战略规划、数字化转型规划;2、 通过建立高效的数据技术管理体系,制定数据技术流程标准、资源及品质管理,带领团队进行数据&技术&信息安全保障;3、 面向业务需求,打造大数据平台&应用平台&全要素应用平台建设,支撑业务降本增效;4、 主持建立多源数据汇聚与整合体系,推动数据共同体建立与发展,规划数据治理整体架构;5、 通过价值创造全流程的行为管理,内外协同,带领团队实现业务价值目标技能和经验要求1、统招本科学历以上,技术相关专业;2、具备战略规划能力,以及推动数字化转型战略规划和落地经验;3、具备搭建与持续优化数据技术理体系的能力,熟悉数字化技术产品;4、对业务具有极强的敏锐度,具备大局观,熟知数据技术领域的前沿信息和核心特点;5、具备计划管理,战略管理,组织管理和变革管理的能力,有良好的协同工作习惯;6、有用户思维,协同合作、追求价值的能力特质,优秀的逻辑思维、表达沟通能力,具备用数据分析管理工作的习惯,较好
    关于职位1、 根据公司战略规划,结合各业务场景,提炼业务数据体系和数据价值驱动点,制定数据技术中心三年战略规划、数字化转型规划;2、 通过建立高效的数据技术管理体系,制定数据技术流程标准、资源及品质管理,带领团队进行数据&技术&信息安全保障;3、 面向业务需求,打造大数据平台&应用平台&全要素应用平台建设,支撑业务降本增效;4、 主持建立多源数据汇聚与整合体系,推动数据共同体建立与发展,规划数据治理整体架构;5、 通过价值创造全流程的行为管理,内外协同,带领团队实现业务价值目标技能和经验要求1、统招本科学历以上,技术相关专业;2、具备战略规划能力,以及推动数字化转型战略规划和落地经验;3、具备搭建与持续优化数据技术理体系的能力,熟悉数字化技术产品;4、对业务具有极强的敏锐度,具备大局观,熟知数据技术领域的前沿信息和核心特点;5、具备计划管理,战略管理,组织管理和变革管理的能力,有良好的协同工作习惯;6、有用户思维,协同合作、追求价值的能力特质,优秀的逻辑思维、表达沟通能力,具备用数据分析管理工作的习惯,较好
    • 上海, shanghai
    • permanent
    • CNY500,000 - CNY1,000,000 per year
    about the company.Internetabout the team.AIabout the job.1. Auto-Service Efficiency and Quality Management:Lead and manage overall auto-service efficiency and quality of auto-service delivery with a strong focus on Instant Message (IM), Call, and Email channels.Drive improvements in auto-service coverage and First Contact Resolve (FCR) rate to ensure prompt and effective resolution of customer inquiries and issues.2. Customer Effort and Satisfaction Improv
    about the company.Internetabout the team.AIabout the job.1. Auto-Service Efficiency and Quality Management:Lead and manage overall auto-service efficiency and quality of auto-service delivery with a strong focus on Instant Message (IM), Call, and Email channels.Drive improvements in auto-service coverage and First Contact Resolve (FCR) rate to ensure prompt and effective resolution of customer inquiries and issues.2. Customer Effort and Satisfaction Improv
    • 上海, shanghai
    • permanent
    • CNY700,000 - CNY1,000,000 per year
    about the company.互联网about the team.产品about the job.- 整体负责售后服务流程和体验的产品设计,通过提升自助化水平和服务质量,优化用户体验。- 以提升服务效率、质量和客户体验为目标,收口客服、海外市场等合作团队提出的系统需求,调研全球各个市场用户火车票售后服务需求,分析评估需求并推动落地。- 通过对客户反馈和数据的分析,挖掘客户诉求,推动产品改进,降低客户服务的人工引发控制成本。- 与前后端产品、技术及各跨职能团队紧密合作,协调资源情况,追踪项目进展,结项后复盘项目效果。 skills and experience required.- 本科及以上学历,五年以上互联网产品经验,负责过用户体验提升/NPS提升/不良订单改善等。- 英文可作为工作语言;具备海外业务或生活经验者优先。- 具备用户思维,有良好的分析和解决问题能力,能根据数据科学决策;数据和逻辑敏感,沟通协调能力突出。 - 思路清晰,具备较强的逻辑思考和理解能力,善于归纳总结,抽象核心问题。- 具备良
    about the company.互联网about the team.产品about the job.- 整体负责售后服务流程和体验的产品设计,通过提升自助化水平和服务质量,优化用户体验。- 以提升服务效率、质量和客户体验为目标,收口客服、海外市场等合作团队提出的系统需求,调研全球各个市场用户火车票售后服务需求,分析评估需求并推动落地。- 通过对客户反馈和数据的分析,挖掘客户诉求,推动产品改进,降低客户服务的人工引发控制成本。- 与前后端产品、技术及各跨职能团队紧密合作,协调资源情况,追踪项目进展,结项后复盘项目效果。 skills and experience required.- 本科及以上学历,五年以上互联网产品经验,负责过用户体验提升/NPS提升/不良订单改善等。- 英文可作为工作语言;具备海外业务或生活经验者优先。- 具备用户思维,有良好的分析和解决问题能力,能根据数据科学决策;数据和逻辑敏感,沟通协调能力突出。 - 思路清晰,具备较强的逻辑思考和理解能力,善于归纳总结,抽象核心问题。- 具备良
    • 上海, shanghai
    • permanent
    • CNY1,000,000 - CNY1,500,000 per year
    about the company.互联网about the team.AIabout the job.1、建设 AI Agent产品(增长中台/海外渠道投放/User Growth方向),深入理解场景并执行落地;2、负责跟进和探索 AI 领域最新的技术和趋势,结合研发效能场景,提供技术解决方案;3、负责相关技术的基础设施搭建,提高工程效率和工程质量。skills and experience required.1、本科及以上学历,5年以上的工作经验,对计算机基础系统架构有清晰理解,计算、存储、网络等基础功底扎实;2、熟悉Java常用框架和工具,如 Spring boot 、Spring Cloud、Mybatis等;熟悉缓存Redis、Memcache、RabbitMQ等应用3、熟悉LLM相关算法架构, 熟悉并实操过: RAG, Prompting, Few-Shot, Aligment, Post-Train;4、了解 LLM 应用架构,掌握 LLM 相关技术栈优先,如 Langchain、Vector
    about the company.互联网about the team.AIabout the job.1、建设 AI Agent产品(增长中台/海外渠道投放/User Growth方向),深入理解场景并执行落地;2、负责跟进和探索 AI 领域最新的技术和趋势,结合研发效能场景,提供技术解决方案;3、负责相关技术的基础设施搭建,提高工程效率和工程质量。skills and experience required.1、本科及以上学历,5年以上的工作经验,对计算机基础系统架构有清晰理解,计算、存储、网络等基础功底扎实;2、熟悉Java常用框架和工具,如 Spring boot 、Spring Cloud、Mybatis等;熟悉缓存Redis、Memcache、RabbitMQ等应用3、熟悉LLM相关算法架构, 熟悉并实操过: RAG, Prompting, Few-Shot, Aligment, Post-Train;4、了解 LLM 应用架构,掌握 LLM 相关技术栈优先,如 Langchain、Vector
    • 上海, shanghai
    • permanent
    • CNY600,000 - CNY1,200,000 per year
    about the company.互联网about the team.运营about the job.1、基于服务需求,针对全场景体验链路制定整体服务设计和规划,建设和完善服务能力(会员制倾向于一站式服务),持续完善创新服务模式及策略等;2、负责国内酒店交付中心服务运营工作,对核心指标做整体追踪和落地,包含但不限于NPS、服务满意度等;3、围绕服务规划,分析用户行为及数据反馈,精准定位用户体验痛点或提升点,快速确认优先级和实现路径并推动落地;4、负责服务运营团队搭建及运营,包括但不限于数据分析,数据运营,质量管理,项目运营等;5、输出一套成熟的服务策略体系,为用户带来惊喜的服务体验;skills and experience required.1、大学本科及以上学历,具备优秀的沟通协同能力,自我驱动力;2、具备敏锐的数据分析能力和较好的逻辑思维能力,有较强的同理心和服务理念,良好的业务洞察能力并且善于发现核心问题,解决问题;3、有成功项目落地、体验运营、会员制服务体系搭建经验者优先;
    about the company.互联网about the team.运营about the job.1、基于服务需求,针对全场景体验链路制定整体服务设计和规划,建设和完善服务能力(会员制倾向于一站式服务),持续完善创新服务模式及策略等;2、负责国内酒店交付中心服务运营工作,对核心指标做整体追踪和落地,包含但不限于NPS、服务满意度等;3、围绕服务规划,分析用户行为及数据反馈,精准定位用户体验痛点或提升点,快速确认优先级和实现路径并推动落地;4、负责服务运营团队搭建及运营,包括但不限于数据分析,数据运营,质量管理,项目运营等;5、输出一套成熟的服务策略体系,为用户带来惊喜的服务体验;skills and experience required.1、大学本科及以上学历,具备优秀的沟通协同能力,自我驱动力;2、具备敏锐的数据分析能力和较好的逻辑思维能力,有较强的同理心和服务理念,良好的业务洞察能力并且善于发现核心问题,解决问题;3、有成功项目落地、体验运营、会员制服务体系搭建经验者优先;
    • 上海, shanghai
    • permanent
    • CNY150,000 - CNY180,000 per year
    about the company.Internetabout the team.Operationabout the job.Evaluate advisor performance by monitoring communications with customers and system operations.Provide constructive feedbacks to advisors, team leaders, and managers regarding communications, processes and systems.Lead or participate in service quality and workflow improvement initiatives.Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required
    about the company.Internetabout the team.Operationabout the job.Evaluate advisor performance by monitoring communications with customers and system operations.Provide constructive feedbacks to advisors, team leaders, and managers regarding communications, processes and systems.Lead or participate in service quality and workflow improvement initiatives.Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required
    • 上海, shanghai
    • permanent
    • CNY1,000,000 - CNY1,100,000 per year
    关于公司。[ Famous Professional Service Company ]关于团队。[ With a team of 20 people, report to CDO ]关于职位Position Summary:The person in this role is accountable for delivering data science-driven strategic and tactical support in China. As a strategic partner to Commercial and other function teams, this person will develop and implement models and data-science derived insights that directly influence and transform most critical questions across the business. This w
    关于公司。[ Famous Professional Service Company ]关于团队。[ With a team of 20 people, report to CDO ]关于职位Position Summary:The person in this role is accountable for delivering data science-driven strategic and tactical support in China. As a strategic partner to Commercial and other function teams, this person will develop and implement models and data-science derived insights that directly influence and transform most critical questions across the business. This w
    • 上海, shanghai
    • permanent
    • CNY250,000 - CNY350,000 per year
     关于公司。[Famous O2O Company]关于团队。[Data team]关于职位[Business Analyst]技能和经验要求职位描述Lead the development of intelligent customer service data visualization, identify business risk and provide business insights.Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-makingUnderstand and report to your team and senior management on business performanceEnsure delivery of regular reports on time
     关于公司。[Famous O2O Company]关于团队。[Data team]关于职位[Business Analyst]技能和经验要求职位描述Lead the development of intelligent customer service data visualization, identify business risk and provide business insights.Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-makingUnderstand and report to your team and senior management on business performanceEnsure delivery of regular reports on time
    • 上海, shanghai
    • permanent
    • CNY500,000 - CNY700,000 per year
    about the company.某头部互联网公司about the team.服务运营about the job.负责客服团队人员和业务的日常管理,建立和完善团队岗位工作内容和绩效考核方案;分析业务指标达成情况,通过数据发现问题,推动流程优化和改进,提升服务水平及效率,带领团队做出更大的工作业绩;具备消费者洞察力,能发现并指导团队积极响应客户需求,并准确全面的传达到后台部门,并能输出数据报告及流程标准,带领团队创造优质的顾客体验;主动部署高危场景管理,对升级投诉案件做出快速相应,跨部门合作,妥善处理确保顾客满意度;具备带领团队发展、建立团队文化策略,提升组织凝聚力的管理能力。 skills and experience required.有国际业务团队管理经验及高效的跨团队沟通能力 能主动参与到业务发展中能敏锐的识别需求及具备与海外服务商合作和沟通能力英文流利
    about the company.某头部互联网公司about the team.服务运营about the job.负责客服团队人员和业务的日常管理,建立和完善团队岗位工作内容和绩效考核方案;分析业务指标达成情况,通过数据发现问题,推动流程优化和改进,提升服务水平及效率,带领团队做出更大的工作业绩;具备消费者洞察力,能发现并指导团队积极响应客户需求,并准确全面的传达到后台部门,并能输出数据报告及流程标准,带领团队创造优质的顾客体验;主动部署高危场景管理,对升级投诉案件做出快速相应,跨部门合作,妥善处理确保顾客满意度;具备带领团队发展、建立团队文化策略,提升组织凝聚力的管理能力。 skills and experience required.有国际业务团队管理经验及高效的跨团队沟通能力 能主动参与到业务发展中能敏锐的识别需求及具备与海外服务商合作和沟通能力英文流利
    • 上海, shanghai
    • permanent
    • CNY800,000 - CNY1,000,000 per year
    about the company.Internetabout the team.User Experience about the job.Track and address users' service needs through guidance and assistance, aiming to enhance the customer service experience.Lead team design and implement NPS surveys to collect customer feedback data, further more to analyze and identify drivers of customer satisfaction and loyalty.Develop and execute improvement plans to enhance NPS scores.Collaborate with marketing, product development
    about the company.Internetabout the team.User Experience about the job.Track and address users' service needs through guidance and assistance, aiming to enhance the customer service experience.Lead team design and implement NPS surveys to collect customer feedback data, further more to analyze and identify drivers of customer satisfaction and loyalty.Develop and execute improvement plans to enhance NPS scores.Collaborate with marketing, product development
    • 上海, shanghai
    • permanent
    • CNY650,000 - CNY850,000 per year
    about the company.Internetabout the team.AIabout the job.1. Auto-Service Efficiency and Quality Management:- Lead and manage overall auto-service efficiency and quality of auto-service delivery with a strong focus on Instant Message (IM), Call, and Email channels.- Drive improvements in auto-service coverage and First Contact Resolve (FCR) rate to ensure prompt and effective resolution of customer inquiries and issues.2. Customer Effort and Satisfaction Im
    about the company.Internetabout the team.AIabout the job.1. Auto-Service Efficiency and Quality Management:- Lead and manage overall auto-service efficiency and quality of auto-service delivery with a strong focus on Instant Message (IM), Call, and Email channels.- Drive improvements in auto-service coverage and First Contact Resolve (FCR) rate to ensure prompt and effective resolution of customer inquiries and issues.2. Customer Effort and Satisfaction Im
    • 上海, shanghai
    • permanent
    • CNY550,000 - CNY650,000 per year
    关于职位1. Strategic Planning: Develop and implement the Asia Pacific IT infrastructure strategy in line with the organization's global goals and objectives.2. Network Management: Oversee the design, implementation, and maintenance of the organization's network environment, including LAN/WAN, firewalls, routers, and switches.3. Server Management: Manage the installation, configuration, and maintenance of servers to ensure optimal performance and reliability.4.
    关于职位1. Strategic Planning: Develop and implement the Asia Pacific IT infrastructure strategy in line with the organization's global goals and objectives.2. Network Management: Oversee the design, implementation, and maintenance of the organization's network environment, including LAN/WAN, firewalls, routers, and switches.3. Server Management: Manage the installation, configuration, and maintenance of servers to ensure optimal performance and reliability.4.
    • 上海, shanghai
    • permanent
    • CNY800,000 - CNY1,000,000 per year
    关于职位1、学历及背景:硕士及以上学历。专业范围:工程或设计、机械工程、工业设计、材料工程等相关专业。2、工作经验:8-10 年以上的产品开发工作经验,且3年以上管理经验,其中包括至少 3-5 年的自行车或相关交通工具产品开发经验。3、英语可作为工作语言。技能和经验要求1、熟练掌握 CAD(计算机辅助设计)软件,用于自行车产品的三维建模和工程图纸绘制;熟悉自行车的设计原则和制造工艺。2、能够收集和分析市场数据、用户反馈数据以及产品测试数据。熟练运用数据分析软件,进行数据的统计分析和可视化展示。3、行业知识:深入了解自行车行业的市场趋势、竞争对手产品特点、新技术应用(如电动助力系统、智能互联技术)等;熟悉自行车相关的国家和国际标准,如安全标准、环保标准等。4、个人素质:具有一定创新能力、沟通能力、团队合作精神和抗压能力。
    关于职位1、学历及背景:硕士及以上学历。专业范围:工程或设计、机械工程、工业设计、材料工程等相关专业。2、工作经验:8-10 年以上的产品开发工作经验,且3年以上管理经验,其中包括至少 3-5 年的自行车或相关交通工具产品开发经验。3、英语可作为工作语言。技能和经验要求1、熟练掌握 CAD(计算机辅助设计)软件,用于自行车产品的三维建模和工程图纸绘制;熟悉自行车的设计原则和制造工艺。2、能够收集和分析市场数据、用户反馈数据以及产品测试数据。熟练运用数据分析软件,进行数据的统计分析和可视化展示。3、行业知识:深入了解自行车行业的市场趋势、竞争对手产品特点、新技术应用(如电动助力系统、智能互联技术)等;熟悉自行车相关的国家和国际标准,如安全标准、环保标准等。4、个人素质:具有一定创新能力、沟通能力、团队合作精神和抗压能力。
    • 上海, shanghai
    • permanent
    • CNY380,000 - CNY600,000 per year
    about the company.互联网about the team.运营about the job.1、协助负责国内社媒(小红书、抖音等渠道)内容运营工作;2、对社媒推广渠道&业务场景理解提炼,找准目标用户,进行精细化触达,为用户提供有效价值信息,并赋能业务;3、通过深度业务合作、活动合作、站内用户分层运营策略实验等各种方式,持续为国内&国际火车票引入优质推广&用户触达策略,实现拉新转化目标;4、联合产品、设计、跨部门等团队实现社媒联合营销;5、通过转化和体验类数据监控、线上日常走查反馈,不断驱动供给、策略等的迭代和优化。skills and experience required.1、全日制本科及以上学历,3年及以上用户运营相关工作经验,有成功运营经验者优先。2、对社媒(小红书、抖音等渠道)熟悉,了解平台规则和玩法;3、思维活跃,有创新精神,较高数据敏感性,能够利用数据驱动产品和运营的持续迭代优化;
    about the company.互联网about the team.运营about the job.1、协助负责国内社媒(小红书、抖音等渠道)内容运营工作;2、对社媒推广渠道&业务场景理解提炼,找准目标用户,进行精细化触达,为用户提供有效价值信息,并赋能业务;3、通过深度业务合作、活动合作、站内用户分层运营策略实验等各种方式,持续为国内&国际火车票引入优质推广&用户触达策略,实现拉新转化目标;4、联合产品、设计、跨部门等团队实现社媒联合营销;5、通过转化和体验类数据监控、线上日常走查反馈,不断驱动供给、策略等的迭代和优化。skills and experience required.1、全日制本科及以上学历,3年及以上用户运营相关工作经验,有成功运营经验者优先。2、对社媒(小红书、抖音等渠道)熟悉,了解平台规则和玩法;3、思维活跃,有创新精神,较高数据敏感性,能够利用数据驱动产品和运营的持续迭代优化;
    • 上海, shanghai
    • permanent
    • CNY600,000 - CNY1,000,000 per year
    职位描述负责面向流媒体应用的智能音频算法研究开发,包括不限于语音、音乐的分析、理解、处理技术;负责智能语音增强技术开发,包括不限于语音理解、分离、增强、智能美化、个性化音效及调音等;负责智能音乐处理技术开发,包括不限于音乐理解、分离、超分、音色生成及复刻、歌唱打分、音乐鉴赏等;负责智能语音及音乐技术的中长期技术规划,带领该方向技术研究及业务落地,达到行业领先水平。 职位要求具有计算机、物理学、数学、声学、信号处理相关领域的硕士或者博士学位;精通数字信号处理相关理论、擅长机器学习信号处理算法实现和优化,拥有深入的使用机器学习建模解决问题的项目经历;具备扎实的机器学习算法理论基础,熟悉常见AI生成模型,包括扩散模型、自回归模型等,了解业界最前沿进展;熟悉C/C++、Python编程,熟练运用Tensorflow/Pytorch等工具;具有优秀的沟通协作和团队合作能力。
    职位描述负责面向流媒体应用的智能音频算法研究开发,包括不限于语音、音乐的分析、理解、处理技术;负责智能语音增强技术开发,包括不限于语音理解、分离、增强、智能美化、个性化音效及调音等;负责智能音乐处理技术开发,包括不限于音乐理解、分离、超分、音色生成及复刻、歌唱打分、音乐鉴赏等;负责智能语音及音乐技术的中长期技术规划,带领该方向技术研究及业务落地,达到行业领先水平。 职位要求具有计算机、物理学、数学、声学、信号处理相关领域的硕士或者博士学位;精通数字信号处理相关理论、擅长机器学习信号处理算法实现和优化,拥有深入的使用机器学习建模解决问题的项目经历;具备扎实的机器学习算法理论基础,熟悉常见AI生成模型,包括扩散模型、自回归模型等,了解业界最前沿进展;熟悉C/C++、Python编程,熟练运用Tensorflow/Pytorch等工具;具有优秀的沟通协作和团队合作能力。
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