recruitment assistant.

Essential Duties & Responsibilities

Scope

Assist the recruiters, candidates and hiring managers throughout the recruiting and hiring process. In this support role there is emphasis on executing and ensuring quality of the interview scheduling, offer letter support, and new hire on-boarding process. 

Main accountabilities 

Administrative. Key activities:

• Provide administrative support and coordination to recruiters and candidates, including interview scheduling
• Coordinate and facilitate all employee on-boarding activities, to include the following:

• Coordinate pre-employment background checks and other reference checks and / or pre-screenings, as required
• Provide assistance with relevant documents
• Distribute, review and process all new hire paperwork, ensuring accuracy and following up, when necessary
• Schedule New Hire Orientation and coordinate attendance, when necessary
• Create offer letter in conjunction with Client Recruiter, if applies

• Triage complex inquiries from new hires, serving as the main point of contact
• Successfully set priorities and manage time on task to meet daily and weekly goals

Reporting. Key activities:

• May assist with special projects and perform additional duties as assigned such as preparing and distributing reports
• Thorough and accurate record keeping of activity
• Daily reporting of activity making real-time updates for timely and accurate record keeping

Communication. Key activities:

• Real-time and accurate entry and updates to candidate tracking system including CRMs and ATSs as well as professional correspondence and communications, both verbal and written, are required.
• Successfully Engaging and Communicating with candidates
• Interfaces with and develops strong relationships with client facing recruiters, hiring managers and account leadership
• Promotes positive relationships and strong partnerships to protect the candidate and hiring manager experience

Reports to

RPO Account Manager, RPO Account Specialist, RPO Talent Advisor Senior, Talent Advisor

Supervises

None

Key Performance Indicators

• Data Accuracy
• Customer Service
• Responsiveness

Work location and conditions

•  RPO Client Center, Local office when available, client site or remote work available
• Domestic / Local travel approximately 10% of work time

Requirements & Qualifications

Education

High School diploma or equivalent

Tools

Microsoft Office Excel / PPT / Word / Outlook

Google Suite 

Preferred: Applicant Tracking Systems, CRM systems, Pre-employment screening tools, HRIS systems, Interview scheduling tools, On-boarding systems, SharePoint, OneNote

Competencies

Knowledge, skills and experience

All employees are required to exemplify the full suite of Randstad competencies and behaviours however the key competencies for this role include:

Strong Concepts

• Customer service focus

Best People

• Self-motivated, sets goals and meet deadlines
• Resilience
• Works under pressure

Excellent Execution

• Passion for results
• Strong time management 
• Team working

Superior Brands

• Promotes core values
• Genuineness 

• Strong administrative skills along with a good attention to detail 
• Ability to process various detailed task, simultaneously and without error
• Demonstrated success following operating and organizational policies and processes
• Minimum 1+ year of administrative, human resources coordinator, customer service and/or recruiting coordinator experience