At Randstad Malaysia, our contracts administration team plays a pivotal role in supporting our contracting business. As the HR Services Manager you will be responsible for overseeing the team handling contracting and parkover services as well as holding your own individual portfolio. You will be working alongside our contracting and payroll teams to successfully administer the contracting business in the Malaysia operations.
Your key accountabilities;
- Provide HR and Payroll outsourcing services to external clients including developing clients and contractors relations.
- To assist clients with requests and provide consultative solutions in a timely manner.
- To onboard contractors successfully, includes going through with them their contracts, timesheeting process, medical insurance and any other benefits
- To provide market intel and provide consultative information on employment laws, contract obligations and other HR services related matters.
- Resolve outstanding issues prior to payroll on leave and expense claims, overtime and salary payment in a timely manner and escalate to the contracting manager where appropriate.
- Work closely with the Payroll team on all contractor matters, coordinating and communicating information between clients and the Payroll team.
- Maintain reporting templates that are up to date to provide information to the business on updates
- Act as a point of escalation for clients and internal stakeholders
- Work with the Managing Director for improvements in efficiency and effectiveness of contracting processes
what you’ll need to be successful in the role;
- 6+ year of experience in either recruitment administration or contract administration
- Experience in HR and knowledge of Malaysia employment laws is preferred due to the nature of this role providing consultative information on contractual obligations and employment guidelines to clients and contractors
- Experience in leading a team and working with senior key stakeholders
- Service and delivery focused with high attention to detail
- Reliable, organized and able to work with limited supervision
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What’s on offer
The successful candidate will:
- Be trained and mentored with an individual development plan;
- Enjoy great office culture with company social activities.
- Hybrid working environment
- Invest in your future with our share purchase scheme.
- Enjoy an extra day of leave on your birthday