Randstad is the world's largest talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and helping them remain relevant in the rapidly changing world of work.
About the position
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Join us in the rewarding position of a Candidate Experience Manager within our Community Services Division (Healthcare & Education). You will play a pivotal role in shaping the experience of candidates throughout their interactions with Randstad. You will be responsible for developing and implementing strategies to enhance candidate engagement, satisfaction, and retention.
Responsibilities include:
- Develop delivery models to help speed up the candidate registration process without losing quality.
- Leading candidate compliance with the support of teams in India and Australia.
- Leading the first point of contact for candidates who have expressed interest in working with Randstad Education & Healthcare.
- Work on candidate attraction and retention strategies.
- Develop and manage an ongoing L&D schedule and training calendar for our candidates.
- Support our network of team members, who we call Work Life Partners to deliver support to our candidates.
- Be at the forefront of new ways of working to provide better delivery models to gain efficiencies and to ensure the best customer experience to our candidates.
- Run and own projects within the division.
Skills and experience to apply for the position:
- Able to lead teams onshore and offshore (management experience is required).
- Be able to work in an ever changing environment.
- Be the facilitator of change.
- Be able to work independently and be able to break processes to find a faster solution.
- Have an inquisitive mind to discover alternative solutions.
- Support with project work.
- Develop and constantly review process flow.
What we offer
- Mentorship from seasoned leaders committed to your growth.
- Flexibility to work from home outside core days in the office.
- Invest in your future with our share purchase scheme, where we match your contribution 100%.
- Enjoy an extra day of leave with each year of service, plus a day off to celebrate your birthday.
- Make a difference with volunteer leave to support causes close to your heart.
- Stay fit and healthy with discounted gym memberships, wellbeing programs and comprehensive Bupa healthcare coverage.
If you are ready to apply for the 'Candidate Experience Manager' opportunity, please click "Apply Now". For any questions about the role, feel free to reach out to: Isabelle.gregg@randstad.com.au.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.