Are you looking to gain experience within a top 5 bank? Do you have excellent quantitative and analytical skills? If so, this would be a great opportunity for you!
Our client, a top 5 bank, is looking for an Operations Officer for a 9 month contract in Mississauga. This is a hybrid role 2 to 3 days onsite. First couple of months of 100% onsite training. There is a high possibility of contract extension and conversion to full time opportunity.
...
Pay rate: $21.00/ Hour
Working Hours: 8:30am - 5:00pm, 10:00am - 6:00pm, 12:00 - 8pm. Need to be flexible to work any of these shifts
Overtime is required on weekends.
Advantages
●Gain experience within a top 5 bank
●Potential for contract extension and conversion
●Earn a competitive rate within the industry
●Hybrid role
Responsibilities
As a Operations Officer, your duties will include but not limited to:
●Providing a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology.
●Supporting partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.
●Contributing to the overall customer experience and loyalty index in each interaction
●Ensuring customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally and escalating when required - Create and/or recognize exceptional customer service through established programs
●Ensuring all required processing and enquiries are fulfilled meeting Service Level Goals E4Provide subject matter expertise for internal and external partners within defined area
●Completing assigned tasks accurately & within established standards
●Participating in daily touch points and work distribution
●Contributing to the achievement of satisfactory audits by understanding & following audit and process guidelines
●Identifying areas of risk and escalate as necessary -
●Complying with Bank Codes of Conduct.
●Identifying, suggesting, and actively participating in process improvements.
●Understanding and applying bank/service centre operating policies and procedures.
●Demonstrating flexibility by adapting to change within the business area and unit.
●Adopting new process and technology improvements.
●Ensuring necessary due diligence is taken to support the accuracy of all transactions
Qualifications
●Ability to adhere to strict deadlines and handle high volumes of work
●Excellent quantitative and analytical skills
●Excellent organizational and time management skills
●Ability to work independently, as well as part of a team
●Self-motivated and goal-oriented
●Ability to adapt to changing policies and procedures
●Attention to detail is crucial.
●Understanding of MM and FX Products (eg. Options, Foreign Exchange spots and forwards, Money Market deposits and loans)
●Sound knowledge of Microsoft Office, proficiency in Excel is a must, coupled with the ability to learn and apply skills to new software programs
●High School diploma
NICE TO HAVE:
●French speaking
●2 years experience in a Trade Processing related role
●Preferably experience with cash products (such as Loans, Deposits, Swaps and Forwards)
Summary
Interested in the Operations Officer role in Mississauga? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you looking to gain experience within a top 5 bank? Do you have excellent quantitative and analytical skills? If so, this would be a great opportunity for you!
Our client, a top 5 bank, is looking for an Operations Officer for a 9 month contract in Mississauga. This is a hybrid role 2 to 3 days onsite. First couple of months of 100% onsite training. There is a high possibility of contract extension and conversion to full time opportunity.
Pay rate: $21.00/ Hour
Working Hours: 8:30am - 5:00pm, 10:00am - 6:00pm, 12:00 - 8pm. Need to be flexible to work any of these shifts
Overtime is required on weekends.
Advantages
●Gain experience within a top 5 bank
●Potential for contract extension and conversion
●Earn a competitive rate within the industry
●Hybrid role
Responsibilities
As a Operations Officer, your duties will include but not limited to:
●Providing a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology.
●Supporting partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.
...
●Contributing to the overall customer experience and loyalty index in each interaction
●Ensuring customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally and escalating when required - Create and/or recognize exceptional customer service through established programs
●Ensuring all required processing and enquiries are fulfilled meeting Service Level Goals E4Provide subject matter expertise for internal and external partners within defined area
●Completing assigned tasks accurately & within established standards
●Participating in daily touch points and work distribution
●Contributing to the achievement of satisfactory audits by understanding & following audit and process guidelines
●Identifying areas of risk and escalate as necessary -
●Complying with Bank Codes of Conduct.
●Identifying, suggesting, and actively participating in process improvements.
●Understanding and applying bank/service centre operating policies and procedures.
●Demonstrating flexibility by adapting to change within the business area and unit.
●Adopting new process and technology improvements.
●Ensuring necessary due diligence is taken to support the accuracy of all transactions
Qualifications
●Ability to adhere to strict deadlines and handle high volumes of work
●Excellent quantitative and analytical skills
●Excellent organizational and time management skills
●Ability to work independently, as well as part of a team
●Self-motivated and goal-oriented
●Ability to adapt to changing policies and procedures
●Attention to detail is crucial.
●Understanding of MM and FX Products (eg. Options, Foreign Exchange spots and forwards, Money Market deposits and loans)
●Sound knowledge of Microsoft Office, proficiency in Excel is a must, coupled with the ability to learn and apply skills to new software programs
●High School diploma
NICE TO HAVE:
●French speaking
●2 years experience in a Trade Processing related role
●Preferably experience with cash products (such as Loans, Deposits, Swaps and Forwards)
Summary
Interested in the Operations Officer role in Mississauga? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more