summary

lisbon/hybrid, lisboa
permanent

job category
customer service & call center

job details

Do you have a passion for the automotive industry?
Are you fluent in German and English?
Do you enjoy helping others and do you have experience in customer support?
You can't miss this unique opportunity in a growing company.

...

key responsibilities
Document verification and validation during registration in the back office using Salesforce.
Conducting onboarding sessions with buyers from the German market to provide guidance and identify the best offers.
Managing debt collection procedures in the event of non-payment by buyers.
Coordinating after-sales activities, including addressing purchase-related issues and managing transportation coordination.
skills
high school diploma (mandatory);
call center experience (an advantage);
native German;
advanced English (C1);
resilience and commitment to the project;
customer focus;
customer orientation.

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.