With a number of projects needing to be delivered over the next 4 years, we are looking for a Business Analyst to work across 2 key projects within the program.
- The Booking and Ticketing Project that will source and implement a new and modern enterprise booking and ticketing solution that will replace a number of legacy solutions for the benefit of customers and staff.
- The Customer Centric Payments Project that will implement a new and modern payment environment for the benefit of customers and staff.
... The Business Analyst role is a unique and critical role for the success of both projects. This role takes the business needs and processes and matches them to the technical solution enabling the business to understand how the solution will work. They also define the functional requirements that will go into any procurement processes for suppliers.
Role Overview:
This role will report to the Project Managers for both the Booking and Ticketing (B&T) and the Customer Centric Payments (CCP) projects and will be responsible for determining and providing details of the solution to assist in the implementation of both the new payments environment and the booking and ticketing solution.
Key responsibilities of the role:
Work with the other Business Analysts and Solution and Integration Architects to define the solutions for both projects, this includes:
- Defining new business processes
- Defining functional requirements
- Ensuring business expectations are met by the defined solution
Being part of the procurement process in defining the suppliers’ requirements and evaluating responses.
Work with the suppliers, integration teams and system developers to ensure the solution developed and implemented meets the expectations of all stakeholders..
Essential Requirements for this role:
- Experience in the Payments domain and understanding of modern payment offerings.
- At least 3 years as a Business Analyst.
- Experience implementing a SaaS solution in a complex environment.
- Experience in having worked on multiple complex projects at once.
- Experience in Booking & Ticketing, Event Management.
- Excellent communication skills.
- Experience in working with virtual (and shared) teams.
- Highly developed written skills (documentation, communications, and presentations).
- Highly organised with a focus on deliverables and able to work to deadlines as required.
- Attention to detail.
- Strong ability to liaise with a range of stakeholders.
- Strong emotional intelligence.
- Ability to perceive, manage, understand, and reason with emotions, as a team member, when working with others and when identifying the needs of disparate stakeholders with sensitivity.
- Ability to adapt and change approaches, solutions and processes when required.
All Randstad Digital contractors receive:
- Access to a Udemy licence for ongoing learning and continuous professional development
- Access to exclusive discounts across various platforms
- Discounts on private health funds
- Novated leasing options
For more information, or a swift response, please email summer.hall@randstaddigital.com.au or apply now.
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
