summary

hong kong
HK$70,000 - HK$100,000 per month, incentives + bonus
permanent
full-time

job category
retail & wholesale

job details

about the company. ...

Our client is an reputable international luxury jewelry brand with over a decade of history. Known for its iconic and exquisite craftmanship, they specialize in diamonds and offer a range of products including watches, home decor and gifts. The brand epitomizes elegance and timeslessness, with a commitment to quality and sustainability. With a strong presence in Hong Kong, they are looking to hire a Boutique Director to join and lead their high performing team.

about the team.Reporting to the Head of Retail, you will be managing a sizable team and coming up with commercial strategies to drive store performance. You will be supported by Boutique Leaders and operational personnel in store. The ideal candidate will be a passionate leader with a strong background in luxury fashion/fine jewelry, exceptional customer service and a commitment to fostering a high performing team.
about the job.

Strategic Planning:
- Collaborate with upper management to develop and implement strategic plans that align with corporate objectives and drive business results.
- Analyze team performance metrics and provide insights for continuous improvement in operations and customer engagement.
Community Engagement:
- Lead community outreach initiatives that reflect brand's commitment to social responsibility, enhancing the brand’s reputation within the local market.
- Encourage team participation in local events and charitable activities to strengthen community ties and brand loyalty.
Team Leadership:
- Lead, mentor, and develop boutique staff through regular training sessions, performance evaluations, and career development discussions.
- Foster a positive and inclusive work environment that encourages teamwork, collaboration, and open communication.
Performance Management:
- Set clear performance expectations and objectives for team members, conducting regular reviews to assess progress and provide constructive feedback.
- Recognize and reward high performance, motivating team members to reach their full potential.
Culture Development:
- Promote brand values and culture within the boutique, ensuring that all team members understand and embody the brand’s commitment to excellence and customer service.
- Implement initiatives to enhance employee engagement and satisfaction, leading to improved retention rates.

skills & experiences required.

10+ years of leadership experience in a fine jewelry or reputable luxury fashion brand
Native in Cantonese, proficient in English and Mandarin is required
Permanent HKID card holder
Proven ability to lead, motivate and develop a diverse team
Exceptional interpersonal and communication skills, with a focus on delivering outstanding customer service
Experience managing budgets, forecasting sales, and controlling expenses to achieve financial goals
Strong analytical skills to assess performance metrics and implement improvements
Ability to thrive in a fast-paced, dynamic environment and adjust strategies as needed
Flexibility to manage changing priorities and customer needs

Interested parties, please apply directly with your most updated resume including your latest and expected salary package. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.

about the company.
Our client is an reputable international luxury jewelry brand with over a decade of history. Known for its iconic and exquisite craftmanship, they specialize in diamonds and offer a range of products including watches, home decor and gifts. The brand epitomizes elegance and timeslessness, with a commitment to quality and sustainability. With a strong presence in Hong Kong, they are looking to hire a Boutique Director to join and lead their high performing team.

about the job.

Strategic Planning:
- Collaborate with upper management to develop and implement strategic plans that align with corporate objectives and drive business results.
- Analyze team performance metrics and provide insights for continuous improvement in operations and customer engagement.
Community Engagement:
- Lead community outreach initiatives that reflect brand's commitment to social responsibility, enhancing the brand’s reputation within the local market.
- Encourage team participation in local events and charitable activities to strengthen community ties and brand loyalty.
Team Leadership:
- Lead, mentor, and develop boutique staff through regular training sessions, performance evaluations, and career development discussions.
- Foster a positive and inclusive work environment that encourages teamwork, collaboration, and open communication.
Performance Management:
- Set clear performance expectations and objectives for team members, conducting regular reviews to assess progress and provide constructive feedback.
- Recognize and reward high performance, motivating team members to reach their full potential.
Culture Development:
- Promote brand values and culture within the boutique, ensuring that all team members understand and embody the brand’s commitment to excellence and customer service.
- Implement initiatives to enhance employee engagement and satisfaction, leading to improved retention rates.

skills & experiences required.

10+ years of leadership experience in a fine jewelry or reputable luxury fashion brand
Native in Cantonese, proficient in English and Mandarin is required
Permanent HKID card holder
Proven ability to lead, motivate and develop a diverse team
Exceptional interpersonal and communication skills, with a focus on delivering outstanding customer service
Experience managing budgets, forecasting sales, and controlling expenses to achieve financial goals
Strong analytical skills to assess performance metrics and implement improvements
Ability to thrive in a fast-paced, dynamic environment and adjust strategies as needed
Flexibility to manage changing priorities and customer needs

experience
10 years
skills
no additional skills required
qualifications
no additional qualifications required
education
Associate Degree/Diploma

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