Are you looking for a new administrative challenge? Our client is looking for a bilingual receptionist with experience in a similar role in a corporate setting/
The Experience Reception/Concierge acts as the heart of the workplace providing personalized services to team members and visitors alike, and administrative support to foster a sense of community.
...
Host uses people-led, technology-enabled services to connect employees to their environment via their mobile devices, as well as through high-touch services and world-class customer service support.
The individual in this role acts as the first point of engagement with team members and visitors alike, creating a warm, supportive, and service-oriented atmosphere that enhances the Experience.
They are responsible for providing employee/tenant-facing workplace services and front-of-house reception including but not limited to: greeting visitors in a warm and welcoming manner, answering and directing calls, assisting with transportation, advising on local attractions and other service-based or administrative tasks as assigned.
If this role speaks to you, don't hesitate to send your application!
Advantages
- Temporary role
- Schedule from 8:00a.m. to 5:0 p.m. Monday to Friday ( 1hour lunch)
- No overtime, stable schedule
- Offices located in Cite Multimedia in Montreal
- Dynamic and stimulating environment
Responsibilities
- Welcomes tenants/employees and announces clients, applicants, and visitors.
- Responsible for responding promptly with accurate and thorough information according to the specific requests from tenants, employees, and visitors.
- Conducts a variety of front-of-house activities including: Guest registration through badging software. Guest accommodation with luggage/coats, etc. Provides visitors with information to navigate the building including pointing out nearest amenities and fire
exits. Issues visitor passes and validates parking. Answers telephone in friendly, professional manner. Maintains accurate records of service requests and status.
Arranges building escorts as needed. Receives and directs incoming calls to appropriate personnel/tenants and voicemail.
- Provides personal services to tenants/employees and guests including but not limited to: arranges and confirms recreational, dining, and/or business activities, arrangement of transportation & travel arrangements, office wayfinding, lobby appearance
management, visitor volume tracking & reporting, reception services, visitor refreshments, storytelling & campus tours, meal & activity reservations, guest & administrative support, shipping, coordinate car detailing & on-site car refueling, laundry & dry cleaning services, gift & package orders and other services as needed.
- Continually maintains neat appearance of reception/lobby area, conference rooms café and other common areas. Serves as point-of-contact and/or extension of the facilities team as representative of the Experience team. Requests building and housekeeping
services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Determine standard supplies and information to be maintained at the front desk. May assist with temporary signage.
- Performs general administrative duties associated with distributing packages and mail as required. Uses tracking systems to record inbound and outbound courier, freight, and mail. Meters mail. Arranges messenger service as needed. Follows location security
procedures for screening inbound deliveries.
- Supports with meeting and events tasks as assigned. May assist with scheduling, stocking and coordinating setup conference/meetings rooms, arranging for meeting equipment (i.e. projectors, video/web conferencing), ensuring equipment is in good operating condition for events, coordinating catering, securing approvals for catering
expenses and reviews invoices to arrange billing to appropriate department or business unit.
- Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
- May order and stock office supplies and other common use items for the location or common areas, such as café supplies, equipment toner, printer paper, freight, and shipping supplies etc.
- Maintains a file of services including transportation sources, accommodations, and referral contacts. May arrange convenience/hospitality services for guests such as
transportation, tickets, reservations, etc.
- May provide reporting and insight to clients and property teams to improve product and service delivery. May contribute site specific content for Host Digital.
- Performs other duties as assigned.
Qualifications
- High School Diploma
- Prior Customer Service experience required.
- A minimum of 1 year of Front Desk, Concierge, customer service or other hospitality experience is preferred.
- Strong knowledge of the surrounding area and all recreational, hospitality and business related information.
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and
correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
- Comfortable meeting and engaging with new people.
- Warm and engaging demeanor and has the ability to assess circumstances, empathize and offer help.
-Utilizes a high level of attention to detail as well as strong interpersonal skills.
- Has a positive attitude and a strong sense of urgency in resolving any issues that may arise.
- Ability to calculate simple figures such as percentages.
- Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
- Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications.
- Good organizational and strong problem-solving skills. Highly adaptable and flexible.
- Ability to work independently with little supervision.
- Ability to work flexible work schedules based on office needs.
- Strong problem-solving skills. Highly adaptable and flexible.
Summary
nterested in this position?
Send us an email anytime at dorine.sportouch@randstad.ca
If you know anyone interested in administrative support positions, please feel free to provide them with our contact information. We will be happy to help them!
For more information on this and all other positions currently available, visit www.randstad.ca.
We look forward to receiving your resume!
All resumes received will be considered equally.
Only selected candidates will be contacted.
Randstad Canada, 525 Viger Avenue West, Suite 501, Montreal, Quebec H2Z 0B3
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you looking for a new administrative challenge? Our client is looking for a bilingual receptionist with experience in a similar role in a corporate setting/
The Experience Reception/Concierge acts as the heart of the workplace providing personalized services to team members and visitors alike, and administrative support to foster a sense of community.
Host uses people-led, technology-enabled services to connect employees to their environment via their mobile devices, as well as through high-touch services and world-class customer service support.
The individual in this role acts as the first point of engagement with team members and visitors alike, creating a warm, supportive, and service-oriented atmosphere that enhances the Experience.
They are responsible for providing employee/tenant-facing workplace services and front-of-house reception including but not limited to: greeting visitors in a warm and welcoming manner, answering and directing calls, assisting with transportation, advising on local attractions and other service-based or administrative tasks as assigned.
If this role speaks to you, don't hesitate to send your application!
...
Advantages
- Temporary role
- Schedule from 8:00a.m. to 5:0 p.m. Monday to Friday ( 1hour lunch)
- No overtime, stable schedule
- Offices located in Cite Multimedia in Montreal
- Dynamic and stimulating environment
Responsibilities
- Welcomes tenants/employees and announces clients, applicants, and visitors.
- Responsible for responding promptly with accurate and thorough information according to the specific requests from tenants, employees, and visitors.
- Conducts a variety of front-of-house activities including: Guest registration through badging software. Guest accommodation with luggage/coats, etc. Provides visitors with information to navigate the building including pointing out nearest amenities and fire
exits. Issues visitor passes and validates parking. Answers telephone in friendly, professional manner. Maintains accurate records of service requests and status.
Arranges building escorts as needed. Receives and directs incoming calls to appropriate personnel/tenants and voicemail.
- Provides personal services to tenants/employees and guests including but not limited to: arranges and confirms recreational, dining, and/or business activities, arrangement of transportation & travel arrangements, office wayfinding, lobby appearance
management, visitor volume tracking & reporting, reception services, visitor refreshments, storytelling & campus tours, meal & activity reservations, guest & administrative support, shipping, coordinate car detailing & on-site car refueling, laundry & dry cleaning services, gift & package orders and other services as needed.
- Continually maintains neat appearance of reception/lobby area, conference rooms café and other common areas. Serves as point-of-contact and/or extension of the facilities team as representative of the Experience team. Requests building and housekeeping
services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Determine standard supplies and information to be maintained at the front desk. May assist with temporary signage.
- Performs general administrative duties associated with distributing packages and mail as required. Uses tracking systems to record inbound and outbound courier, freight, and mail. Meters mail. Arranges messenger service as needed. Follows location security
procedures for screening inbound deliveries.
- Supports with meeting and events tasks as assigned. May assist with scheduling, stocking and coordinating setup conference/meetings rooms, arranging for meeting equipment (i.e. projectors, video/web conferencing), ensuring equipment is in good operating condition for events, coordinating catering, securing approvals for catering
expenses and reviews invoices to arrange billing to appropriate department or business unit.
- Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
- May order and stock office supplies and other common use items for the location or common areas, such as café supplies, equipment toner, printer paper, freight, and shipping supplies etc.
- Maintains a file of services including transportation sources, accommodations, and referral contacts. May arrange convenience/hospitality services for guests such as
transportation, tickets, reservations, etc.
- May provide reporting and insight to clients and property teams to improve product and service delivery. May contribute site specific content for Host Digital.
- Performs other duties as assigned.
Qualifications
- High School Diploma
- Prior Customer Service experience required.
- A minimum of 1 year of Front Desk, Concierge, customer service or other hospitality experience is preferred.
- Strong knowledge of the surrounding area and all recreational, hospitality and business related information.
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and
correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
- Comfortable meeting and engaging with new people.
- Warm and engaging demeanor and has the ability to assess circumstances, empathize and offer help.
-Utilizes a high level of attention to detail as well as strong interpersonal skills.
- Has a positive attitude and a strong sense of urgency in resolving any issues that may arise.
- Ability to calculate simple figures such as percentages.
- Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
- Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications.
- Good organizational and strong problem-solving skills. Highly adaptable and flexible.
- Ability to work independently with little supervision.
- Ability to work flexible work schedules based on office needs.
- Strong problem-solving skills. Highly adaptable and flexible.
Summary
nterested in this position?
Send us an email anytime at dorine.sportouch@randstad.ca
If you know anyone interested in administrative support positions, please feel free to provide them with our contact information. We will be happy to help them!
For more information on this and all other positions currently available, visit www.randstad.ca.
We look forward to receiving your resume!
All resumes received will be considered equally.
Only selected candidates will be contacted.
Randstad Canada, 525 Viger Avenue West, Suite 501, Montreal, Quebec H2Z 0B3
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more