Are you a customer service professional who's eager to help and enjoys working in a fast paced environment?
Do you work well with others, and enjoy being a part of a team? If you said YES to either of these, then we have the job for you!
...
Randstad is looking for a French Bilingual Customer Support Specialist to work with a growing Pharmaceutical Company in the GTA! This isn't JUST a company, this is a team of passionate individuals dedicated to making every interaction memorable.
Great location in Mississauga, making it easy to commute!
Advantages
-Permanent Position
-$60-65k salary
-$RSP matching
-DPSP program
-3 weeks vacation
-Benefits as of day one
Responsibilities
-Managing the data of the customer, user, and manufacturer accounts on various platforms – (adding users, updating ship to the bill to information, updating address and/or contact information, etc.)
-Ensure accuracy and integrity of data is in place
-Support the onboarding of new members and products using project management tools
-Support the Director, Customer Service to ensure that members always receive a high level of service. Act as back up when Director, Customer Service is not available
-Uploading product updates when product updates are received to ensure timely transfer of information
-Backorder management support; product alert message support
-Provide key performance data and reports to manufacturers on a regular basis
-Scheduling yearly Business review meeting and compiling presentation data for performance reviews with the manufacturers and customers as needed
-Providing support in creating and updating orders in special circumstances
-Providing customer service support (level 1) and ensure that customer question and concerns are addressed with follow up, analysis and resolution provided to the customers
-Maintenance of database, files, and contract reports
-Coordinate with logistics provider, members, and customers to ensure smooth business operations
Qualifications
-2-3+ years of practical experience in pharmaceutical supply chain management and systems is an asset.
-Individual must have experience in influencing others without authority and a proven record of working collaboratively with other departments.
-Communication skills to effectively communicate with internal and external Stakeholders.
-Excellent and professional communication, and relationship management skills
-Demonstrates multi-tasking, strong leadership, and communication skills/abilities across numerous functions within the business, without direct authority
-Excellent analytical problem-solving abilities
-Attention to detail and ability to quickly identify errors and correct them
-Strong proficiency with technology and various system applications
-French Bilingual is a must.
Summary
If you're looking to leverage your sales skills in a continuously growing company, apply now by applying to this ad!
Please note that we appreciate ALL submissions, but only those who are qualified for the position and have relevant experiences may be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a customer service professional who's eager to help and enjoys working in a fast paced environment?
Do you work well with others, and enjoy being a part of a team? If you said YES to either of these, then we have the job for you!
Randstad is looking for a French Bilingual Customer Support Specialist to work with a growing Pharmaceutical Company in the GTA! This isn't JUST a company, this is a team of passionate individuals dedicated to making every interaction memorable.
Great location in Mississauga, making it easy to commute!
Advantages
-Permanent Position
-$60-65k salary
-$RSP matching
-DPSP program
-3 weeks vacation
-Benefits as of day one
Responsibilities
-Managing the data of the customer, user, and manufacturer accounts on various platforms – (adding users, updating ship to the bill to information, updating address and/or contact information, etc.)
-Ensure accuracy and integrity of data is in place
-Support the onboarding of new members and products using project management tools
-Support the Director, Customer Service to ensure that members always receive a high level of service. Act as back up when Director, Customer Service is not available
...
-Uploading product updates when product updates are received to ensure timely transfer of information
-Backorder management support; product alert message support
-Provide key performance data and reports to manufacturers on a regular basis
-Scheduling yearly Business review meeting and compiling presentation data for performance reviews with the manufacturers and customers as needed
-Providing support in creating and updating orders in special circumstances
-Providing customer service support (level 1) and ensure that customer question and concerns are addressed with follow up, analysis and resolution provided to the customers
-Maintenance of database, files, and contract reports
-Coordinate with logistics provider, members, and customers to ensure smooth business operations
Qualifications
-2-3+ years of practical experience in pharmaceutical supply chain management and systems is an asset.
-Individual must have experience in influencing others without authority and a proven record of working collaboratively with other departments.
-Communication skills to effectively communicate with internal and external Stakeholders.
-Excellent and professional communication, and relationship management skills
-Demonstrates multi-tasking, strong leadership, and communication skills/abilities across numerous functions within the business, without direct authority
-Excellent analytical problem-solving abilities
-Attention to detail and ability to quickly identify errors and correct them
-Strong proficiency with technology and various system applications
-French Bilingual is a must.
Summary
If you're looking to leverage your sales skills in a continuously growing company, apply now by applying to this ad!
Please note that we appreciate ALL submissions, but only those who are qualified for the position and have relevant experiences may be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
