summary

naucalpan de juárez, mexico
$23,000 - $23,500 per month, Negotiable
permanent
tiempo completo

job category
customer service & call center

job details

Delivering best-in-class service is just the beginning. As Bilingual Senior Customer Care & Collections Representative, you’ll be part of a team of professionals dedicated to keeping our customers connected.

...

key responsibilities
You will work with client's designated program administrator to provide quality service and support to ensure service solutions meet business customer needs in all financial care competencies: post-sale customer education on wireless and wireline service, problem solving, providing customers an opportunity to establish payment commitments and assisting to reach the financial goals of the company. You will also be developing, coordinating, and monitoring the deployment and success of service solutions and provides status updates to the business client and Sales Branch based on shared expectations.
experience
What you’ll bring: - Advanced English Fluency to engage with U.S. customers. - Previous 1 year coll
skills
qualifications
education
Preparatoria

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