See what comes ahead in the application process. Find out how we help you land that job.
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apply with randstad.
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we'll give you a call.
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getting you registered.
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compliance check.
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reference and background check.
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the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
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the interview.
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start your new job.
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about the company.互联网about the team.运营about the job.1、 负责客户体验保障和优化体系构建工作,持续洞察客户在平台上求助的各种问题,设计合理有效的客户体验保障和服务流程/标准 ;2、 理解业务的基础上,通过跨团队协同产品/技术/运营等多角色,保障和推动服务解决方案/流程/标准的在全服务渠道上线,提出改进策略,跟进结果;3、 基于产品运营的数据和CASE 分析,从服务流程优化、风险合规、预警分析等视角挖掘可以推动流程变革、系统优化、人员管理的机会点,并协同产品负责人落地;4、 基于产品运营收集的问题,协同运营负责人建立系统化、可视化的运营指标,通过运营指标的监控持续改善产品运营服务的交付。skills and experience required.1、 互联网客户服务领域或者风控领域10年以上产品运营经验,熟悉平台的产品运营工作方式,有体系化思维和落地能力;2、 熟悉客户服务全链路流程解决方案,有端到端流程的规划、建设、产品运营与业务经验;3、 具备数据
about the company.互联网about the team.运营about the job.1、 负责客户体验保障和优化体系构建工作,持续洞察客户在平台上求助的各种问题,设计合理有效的客户体验保障和服务流程/标准 ;2、 理解业务的基础上,通过跨团队协同产品/技术/运营等多角色,保障和推动服务解决方案/流程/标准的在全服务渠道上线,提出改进策略,跟进结果;3、 基于产品运营的数据和CASE 分析,从服务流程优化、风险合规、预警分析等视角挖掘可以推动流程变革、系统优化、人员管理的机会点,并协同产品负责人落地;4、 基于产品运营收集的问题,协同运营负责人建立系统化、可视化的运营指标,通过运营指标的监控持续改善产品运营服务的交付。skills and experience required.1、 互联网客户服务领域或者风控领域10年以上产品运营经验,熟悉平台的产品运营工作方式,有体系化思维和落地能力;2、 熟悉客户服务全链路流程解决方案,有端到端流程的规划、建设、产品运营与业务经验;3、 具备数据
关于职位1. Work with stakeholders to understand the business needs of IT systems related to device quality and regulation. Perform in-depth analysis of existing IT systems, processes and data to identify gaps, inefficiencies and areas for improvement.2. Work closely with IT developers, suppliers and other stakeholders to design and implement system enhancements, upgrades and integrations.3. Support training and change management activities to ensure the succes
关于职位1. Work with stakeholders to understand the business needs of IT systems related to device quality and regulation. Perform in-depth analysis of existing IT systems, processes and data to identify gaps, inefficiencies and areas for improvement.2. Work closely with IT developers, suppliers and other stakeholders to design and implement system enhancements, upgrades and integrations.3. Support training and change management activities to ensure the succes
about the company.中国领先的综合性旅行服务公司,成功整合了高科技产业与传统旅行业,向超过2.5亿会员提供集无线应用、酒店预订、机票预订、旅游度假、商旅管理及旅游资讯在内的全方位旅行服务,被誉为互联网和传统旅游无缝结合的典范。凭借稳定的业务发展和优异的盈利能力,CTRIP于2003年12月在美国纳斯达克成功上市,上市当天创纳市3年来开盘当日涨幅最高纪录。about the job.负责智行机票后台产品需求分析(供应商)、落地及优化迭代,快速支撑各项业务的高速发展;参与产品规划、需求定义、开发、测试和上线的全流程,并对产品最终效果负责;关注竞品及数据情况,深入用户使用场景,挖掘用户需求痛点,推动产品持续创新及优化高效协同业务方、开发、测试、交互等团队资源完成方案落地,并保证产品上线质量,严格把控产品体验 skills and experience required.本科及以上学历,5年以上互联网公司B端产品经验(面向商家),有OTA行业经验优先;具备用户思维,有良好的分析和解决问题能力,能根据
about the company.中国领先的综合性旅行服务公司,成功整合了高科技产业与传统旅行业,向超过2.5亿会员提供集无线应用、酒店预订、机票预订、旅游度假、商旅管理及旅游资讯在内的全方位旅行服务,被誉为互联网和传统旅游无缝结合的典范。凭借稳定的业务发展和优异的盈利能力,CTRIP于2003年12月在美国纳斯达克成功上市,上市当天创纳市3年来开盘当日涨幅最高纪录。about the job.负责智行机票后台产品需求分析(供应商)、落地及优化迭代,快速支撑各项业务的高速发展;参与产品规划、需求定义、开发、测试和上线的全流程,并对产品最终效果负责;关注竞品及数据情况,深入用户使用场景,挖掘用户需求痛点,推动产品持续创新及优化高效协同业务方、开发、测试、交互等团队资源完成方案落地,并保证产品上线质量,严格把控产品体验 skills and experience required.本科及以上学历,5年以上互联网公司B端产品经验(面向商家),有OTA行业经验优先;具备用户思维,有良好的分析和解决问题能力,能根据
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