Are you looking to join a leading German company that values innovation and excellence? 🌟 Our client is a prominent player in the medical and safety sectors, offering cutting-edge solutions and collaborating with industry giants. This multinational organisation prides itself on its meticulous German work ethic and high-quality products, including anesthesia machines, respiratory devices, and other essential medical equipment. Does this sound like the kind of environment where you’d thrive? 🚀
Pozíció leírása / Job descriptionThe Back Office Sales Service Assistant will play a crucial role in supporting the company's technical team and ensuring exceptional customer service. Key responsibilities include:
- Providing administrative support for service technicians through internal management systems.
- Handling service orders, work logs, and invoicing.
- Receiving, registering, and dispatching serviced equipment to customers.
- Managing general administrative tasks such as maintaining records, preparing reports, handling contracts, and database management.
- Facilitating client interactions by managing the receipt and delivery of serviced or ordered goods.
- Utilizing NAVISION for order processing and CRM systems for customer relationship management.
- Assisting with various tasks across different service areas.
- Preparing and managing invoices, including issuing 100-150 invoices monthly.
- Drafting and editing contracts, tracking changes, and ensuring digital signatures and approvals are in place.
- Performing ad-hoc duties as needed.
- A middle or higher education degree in commerce or economics.
- At least 1-2 years of experience in a similar role (office administration, commercial assistance, partner relations, or customer service).
- Proficiency in English, both spoken and written, for effective communication.
- Strong command of Excel and other MS Office applications.
- Attention to detail, precision, and efficiency in work.
- Excellent verbal communication, problem-solving, and interpersonal skills.
- A customer-oriented, service-minded personality with excellent typing skills and flawless spelling.
- Experience in invoice preparation is essential.
- Familiarity with business management systems, preferably Navision or SAP.
- Long-term career commitment, ideally for at least 5 years.
What we offer:
- 💰 A competitive compensation package.
- 🎯 An annual performance-based bonus.
- 🍽️ Monthly meal allowance and transportation pass.
- 🏢 A varied and responsible role within a stable and reputable company.
- 🌍 A supportive and professional working environment with a multinational corporate culture.
- 🌱 Recognition and opportunities for long-term career development.
Are you ready to make a change and join a dynamic team? For further information and to apply, send your up-to-date English CV via email at or click on the "Apply" button! 🚀
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