Ø Good Communication Skills.
Ø Responsible for daily tickets.
Ø Responsible for daily reconciliation and clearing the variance.
Ø Do Follow ups for any open Items with respective Internal team and stakeholder.
Ø Follow communication procedures, guidelines, and policies.
Ø Meet all the KPI targets.
Ø Ability to interact courteously with both internal and stakeholders while providing a high quality of service.
Ø Ability to coordinate with other internal departments to deliver seamless service to customers.
Ø Maintaining the tracker for all activities
Ø Training New Joiners and other team member.
Ø Handling end to end process.
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