associate clinical and safety publisher.

Job Description ResponsibilitiesWithin our Service Centers, our New Hire Team ensures that every new hire at Aptean has the bestexperience as they become our newest employees; from background checks, to relocation, to timelyset-up in HR data systems, coordinating on New Employee Orientation scheduling to ensureproductivity on Day-1, payroll inputs and benefits enrolment. This is a fantastic opportunity to join adynamic global organization and support the d

Required Skills:• ServiceNow.• Active Directory.• Technical Support.• Customer Service.• Time Management.• Typing.• Microsoft Office.• Microsoft Windows.Job Duties:• Responding to queries via chat, email, or phone.• Providing technical assistance for questions and problems.• Resolving problems with networks and other computer systems.• Diagnosing system errors and other issues.• Following up with customers to ensure full resolution of issues.• Remotely acc

 Ø  Good Communication Skills.Ø  Responsible for daily tickets.Ø  Responsible for daily reconciliation and clearing the variance.Ø  Do Follow ups for any open Items with respective Internal team and stakeholder.Ø  Follow communication procedures, guidelines, and policies.Ø  Meet all the KPI targets.Ø  Ability to interact courteously with both internal and stakeholders while providing a high quality of service. Ø  Ability to coordinate with other internal d