APS6 Senior Case Manager
The Senior Case Manager will be responsible for ensuring compliance with all relevant policy and legislation throughout the case management process. The role also depends on highly developed communication and relationship building skills as these are necessary to appropriately handle sensitive work matters and resolve conflict with tact and trust.
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Duties:
- Ensure compliance with departmental policies and procedures and relevant Commonwealth legislation across the entire case management cycle.
- Demonstrate strong technical skills and knowledge in complex rehabilitation case management and/or performance and behaviour case management.
- Under limited direction, provide effective and timely advice and support on a range of case management services including: injury management, early intervention, reasonable adjustments, absent management strategies and return to work programs, issues relating to employee performance, behaviour and conflict resolution.
- Work with internal and external stakeholders to ensure the timely exchange of information and the development of a collaborative and integrated approach to ensure best practice case management services is provided.
Key Capabilities:
- In-depth understanding of relevant people and case management related policies, practices and legislation
- Work with independence, subject to limited direction, applying effective problem solving and critical thinking skills to exercise sound judgment in consideration of immediate and longterm issues.
- Well-developed written and oral communication skills, including the ability to negotiate with, and influence, key stakeholders
Requirements:
- Current baseline security clearance or the ability to obtain and maintain.
- Australian Citizenship.
- Experience as a Rehabilitation Case Manager in the Comcare Scheme under the Safety, Rehabilitation and Compensation Act 1988 (SRC Act) and/or in managing performance and behaviour related matters in line with the the Public Service Act 1999.
Apply now
Please apply now or reach out to Maddy Hellawell with any questions on madeleine.hellawell@randstad.com.au or 0499325624.
APS6 Senior Case Manager
The Senior Case Manager will be responsible for ensuring compliance with all relevant policy and legislation throughout the case management process. The role also depends on highly developed communication and relationship building skills as these are necessary to appropriately handle sensitive work matters and resolve conflict with tact and trust.
Duties:
- Ensure compliance with departmental policies and procedures and relevant Commonwealth legislation across the entire case management cycle.
- Demonstrate strong technical skills and knowledge in complex rehabilitation case management and/or performance and behaviour case management.
- Under limited direction, provide effective and timely advice and support on a range of case management services including: injury management, early intervention, reasonable adjustments, absent management strategies and return to work programs, issues relating to employee performance, behaviour and conflict resolution.
- Work with internal and external stakeholders to ensure the timely exchange of information and the development of a collaborative and integrated approach to ensure best practice case management services is provided.
...Key Capabilities:
- In-depth understanding of relevant people and case management related policies, practices and legislation
- Work with independence, subject to limited direction, applying effective problem solving and critical thinking skills to exercise sound judgment in consideration of immediate and longterm issues.
- Well-developed written and oral communication skills, including the ability to negotiate with, and influence, key stakeholders
Requirements:
- Current baseline security clearance or the ability to obtain and maintain.
- Australian Citizenship.
- Experience as a Rehabilitation Case Manager in the Comcare Scheme under the Safety, Rehabilitation and Compensation Act 1988 (SRC Act) and/or in managing performance and behaviour related matters in line with the the Public Service Act 1999.
Apply now
Please apply now or reach out to Maddy Hellawell with any questions on madeleine.hellawell@randstad.com.au or 0499325624.
