Contributing in operational excellence for payments ● Contributing towards KTLO initiatives (responsible to support partner issues , support disaster recovery drills , supporting infra/ tech upgrade in B.com) ● Contribute in the service health & service continuity (Service involved : Bizent, MDF, PSP Reporting, Griphook, BDC) etc Working as support Engineer in team ● Handling ask-slack channel load ● Helping Product managers in production data analysis ● Creating & Maintaining the SOPs/Opdocs in collaboration with Core Engineers ● Monitoring daily health of the system/s ● Helping in performance & SIT testing & SIT for big cross team projects ● Participate in weekly on call handover within squad/team ● Represent track level Weekly SRE calls ● Contribute in the service health & service continuity ● Business reporting and updates for key stakeholders
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Contributing in operational excellence for payments ● Contributing towards KTLO initiatives (responsible to support partner issues , support disaster recovery drills , supporting infra/ tech upgrade in B.com) ● Contribute in the service health & service continuity (Service involved : Bizent, MDF, PSP Reporting, Griphook, BDC) etc Working as support Engineer in team ● Handling ask-slack channel load ● Helping Product managers in production data analysis ● Creating & Maintaining the SOPs/Opdocs in collaboration with Core Engineers ● Monitoring daily health of the system/s ● Helping in performance & SIT testing & SIT for big cross team projects ● Participate in weekly on call handover within squad/team ● Represent track level Weekly SRE calls ● Contribute in the service health & service continuity ● Business reporting and updates for key stakeholders