summary

glyfáda, attica
permanent

job category
other

job details

Are you an experienced Application Support Engineer seeking a new challenge? Ready to utilize your skills in the dynamic maritime industry? One of the leading software companies across Europe within the maritime sector is waiting for you!

The Application Support Engineer position is full-time and permanent, based in Glyfada.

...

The Application Support Engineer position is full-time and permanent, based in Glyfada.

key responsibilities
As Application Support Engineer, you will join a team of experienced tech professionals and your main responsibilities will be:
- Provide technical support and troubleshooting assistance using the company’s software applications
- Analyze and resolve software issues, ensuring timely resolution and minimal disruption to the operations
- Collaborate with the development team to identify and address software bugs, suggesting improvements to enhance the software's functionality and reliability
- Conduct thorough testing of new software releases and updates before deployment to ensure compatibility and stability
- Conduct software installations, configurations, and upgrades
- Offer training on using the software effectively, including best practices and optimal configuration settings
- Monitor the performance and stability of the software applications, proactively identifying and addressing potential issues
experience
≥2 years of working experience as Application Support Engineer
skills
- Excellent communication skills
- Strong problem-solving abilities
- Adaptability
- Collaboration and teamwork
- Time management and organizational skills
- Attention to detail
- Empathy and patience
qualifications
- ≥2 years of working experience in a similar role
- Degree in Computer Science, Engineering or related field
- Proficiency in troubleshooting and resolving software issues
- Knowledge of programming languages (e.g. Java, Python, SQL) and/or scripting languages
- Familiarity with database management systems and data manipulation techniques
- Understanding of networking concepts and protocols
- Proficient in conducting testing of new software releases and updates
- Fluent in spoken and written English and Greek
- Completed military obligations, if applicable

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.