Business Transformation Frameworks and best practice techniques.
Agile / scrum methodologies of project delivery.
Understanding of key activities for Change Adoption.
Knowledge of project management tools such as Clarity/ JIRA/ MS Project.
Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders.
Domain knowledge on any of the following: Retail Banking, Commercial Banking, Risk, Compliance, Payments &understanding of the purpose, value, culture and fundamentals of Compliance Transformation.
Given a majority of projects are Hong Kong/ China/ Taiwan facing, ability to speak/understand Chinese – Mandarin / Cantonese is a must.
skills and experience required.
Relevant experience on complex projects across countries or regions.
Organizational skills and ability to pick up work right away.
Understanding of banking and/or financial services industry and/or shared services organizations.
Delivering significant change and collaboration with stakeholders across locations.
Ability to interact and influence stakeholders at appropriate level.
Self-driven approach.
Problem solving ability with adherence to deadlines and tight timeliness.
Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance).
Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user.
Experience with transformation changes Design & Initiation (D&I) are an advantage.
Capabilities
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about the company. Banking
about the team. AI
about the job.
Understanding of the project lifecycle.
Business Transformation Frameworks and best practice techniques.
Agile / scrum methodologies of project delivery.
Understanding of key activities for Change Adoption.
Knowledge of project management tools such as Clarity/ JIRA/ MS Project.
Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders.
Domain knowledge on any of the following: Retail Banking, Commercial Banking, Risk, Compliance, Payments &understanding of the purpose, value, culture and fundamentals of Compliance Transformation.
Given a majority of projects are Hong Kong/ China/ Taiwan facing, ability to speak/understand Chinese – Mandarin / Cantonese is a must.
...
skills and experience required.
Relevant experience on complex projects across countries or regions.
Organizational skills and ability to pick up work right away.
Understanding of banking and/or financial services industry and/or shared services organizations.
Delivering significant change and collaboration with stakeholders across locations.
Ability to interact and influence stakeholders at appropriate level.
Self-driven approach.
Problem solving ability with adherence to deadlines and tight timeliness.
Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance).
Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user.
Experience with transformation changes Design & Initiation (D&I) are an advantage.
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reference and background check.
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the perfect job for you.
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about the company.一家全球知名的消费品公司,专注于健康、美容和家居产品的研发与销售about the team.IT团队responsibilities.1. 基于企业核心业务需求,设计、开发、优化AI Agent,赋能公司内部运营(如:客服、HR、法务、供应链等)和营销侧的各类数字化场景。2. 深入分析企业业务流程,具备独立的需求分析与方案设计能力,能够独立完成 AI Agent需求对接、方案开发与优化等工作;3. 负责Agent任务流编排,结合RPA/低代码工具,实现跨系统自动化操作;4. 持续优化 Prompt Engineering、知识增强(RAG)、强化学习等策略,提升Agent 在复杂业务场景下的表现;5. 评估并优化 AI Agent 交互体验,通过持续调优提高自然语言理解能力及生成内容的精准度,并沉淀相关经验;6. 设计完整的测试方案,包括人工测试和机器测试等,组织相关方参与测试并验证测试结果,不断调优测试方法;7. 参与搭建企业级AI Agent平台,基于Dify(或L
about the company.一家全球知名的消费品公司,专注于健康、美容和家居产品的研发与销售about the team.IT团队responsibilities.1. 基于企业核心业务需求,设计、开发、优化AI Agent,赋能公司内部运营(如:客服、HR、法务、供应链等)和营销侧的各类数字化场景。2. 深入分析企业业务流程,具备独立的需求分析与方案设计能力,能够独立完成 AI Agent需求对接、方案开发与优化等工作;3. 负责Agent任务流编排,结合RPA/低代码工具,实现跨系统自动化操作;4. 持续优化 Prompt Engineering、知识增强(RAG)、强化学习等策略,提升Agent 在复杂业务场景下的表现;5. 评估并优化 AI Agent 交互体验,通过持续调优提高自然语言理解能力及生成内容的精准度,并沉淀相关经验;6. 设计完整的测试方案,包括人工测试和机器测试等,组织相关方参与测试并验证测试结果,不断调优测试方法;7. 参与搭建企业级AI Agent平台,基于Dify(或L