Job opening - Agente de atención a clientes bilingüe (Collections)- Weekends off in PAISAJES DEL TESORO | Randstad

summary

paisajes del tesoro, jalisco
$18,225 - $23,000 per month, Negotiable
permanent
tiempo completo

job category
customer service & call center

job details

Destacada marca de Telefonía solicita Ejecutivo de Call center bilingüe para dar atención a clientes de USA (inbound calls) ...

Destacada marca de Telefonía solicita Ejecutivo de Call center bilingüe para dar atención a clientes de USA (inbound calls)

key responsibilities
* Brindar servicio de calidad hacia los clientes
* Ayudar a los clientes a manejar diferentes servicios (televisión por cable, telefonía e internet)
* Asegurar la cobranza exitosa de los servicios
* Negociación de pago de cuentas atrasadas
* Resolución de problemas del cliente
experience
1 año o + dando atención al cliente vía telefónica (bilingüe: reservaciones, ventas, soporte técnico
skills
* Comunicación
* Escucha activa
* Empatía
* Negociación
* Manejo de objeciones
* Solución de problemas (creatividad e innovación)
* Inglés 100% conversacional (fluido)
qualifications
Bachillerato trunco o terminado
education
Preparatoria

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