Job Responsibilities
- Identify and rectify daily billing errors extended to customer accounts promptly.
- Verify the accuracy of customer billing based on received test request forms.
- Ensure timely submission of customer billings to the TPA portal within the allowable claims period.
- Make necessary adjustments to customer accounts when disputes are justified.
- Follow up on collections with customers to ensure they pay their outstanding amounts within the standard credit term period.
- Post received collections into the system and update the relevant ledgers accordingly.
- Perform any other ad-hoc tasks as assigned by the Finance Manager.
- Address billing errors daily to maintain overall errors within the acceptable level.
- Ensure that rectified billing errors do not reappear in the next day's report.
- Consistently reduce outstanding amounts due from TPA in the Ageing Report.
- Update daily collections into customer accounts without delay.
- Respond to email queries within 2 days and resolve them within 3 days.
Job Requirements
- Excellent proficiency in English
- Proficiency in Microsoft Excel.
- Must possess at least a Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Finance, Accountancy, Banking, or a related field.
- Minimum of 2 years of relevant working experience is required for this position.
...