3rd Line Voice Engineering Specialist
Location: Reading (Preferred), Glasgow, Hatfield, Manchester, Birmingham, Sheffield
Contract Type: 6 Months Contract (Potential Extension)
Payrate: £358 to £480 per day
...
job details
summary
- reading, berkshire
- £358 - £480 per day
- contract
- full-time
- job categoryinformation technology
job details
Mode of Work- Hybrid (3 days in Office)
show moreAre you ready to join a leading global telecommunications provider and work on cutting-edge voice communication systems? This is your chance to contribute to a world-class team, providing expert support for advanced voice networks and other key customers.
About the Role
As a 3rd Line Voice Engineering Specialist, you will:
- Manage complex customer queries and ensure SLAs are consistently met.
- Configure and troubleshoot VoIP systems (e.g., C20, Q21, DMS100) and voice protocols like SIP, IUP, and ISUP.
- Collaborate with customer engineering teams and internal stakeholders to resolve challenges.
- Play a vital role in innovation, continuous improvement, and ensuring network reliability.
- Provide essential on-call support for pre-planned night shifts.
What You'll Bring
- Expertise in voice network configuration and troubleshooting.
- Experience with VoIP systems and protocols like SIP, IUP, and ISUP.
- Excellent problem-solving and communication skills.
- A proactive, solution-driven mindset with a strong focus on customer success.
This is urgent vacancy where hiring manager is looking to interview immediately. If interested apply here with a copy of your CV or send your updated resume to khushboo. Pandey @ randstad. co .uk
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
3rd Line Voice Engineering Specialist
Location: Reading (Preferred), Glasgow, Hatfield, Manchester, Birmingham, Sheffield
Contract Type: 6 Months Contract (Potential Extension)
Payrate: £358 to £480 per day
Mode of Work- Hybrid (3 days in Office)
Are you ready to join a leading global telecommunications provider and work on cutting-edge voice communication systems? This is your chance to contribute to a world-class team, providing expert support for advanced voice networks and other key customers.
About the Role
As a 3rd Line Voice Engineering Specialist, you will:
- Manage complex customer queries and ensure SLAs are consistently met.
- Configure and troubleshoot VoIP systems (e.g., C20, Q21, DMS100) and voice protocols like SIP, IUP, and ISUP.
- Collaborate with customer engineering teams and internal stakeholders to resolve challenges.
- Play a vital role in innovation, continuous improvement, and ensuring network reliability.
- Provide essential on-call support for pre-planned night shifts.
What You'll Bring
- Expertise in voice network configuration and troubleshooting.
- Experience with VoIP systems and protocols like SIP, IUP, and ISUP.
- Excellent problem-solving and communication skills.
- A proactive, solution-driven mindset with a strong focus on customer success.
This is urgent vacancy where hiring manager is looking to interview immediately. If interested apply here with a copy of your CV or send your updated resume to khushboo. Pandey @ randstad. co .uk
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
the application process.
See what comes ahead in the application process. Find out how we help you land that job.
1 of 8apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
2 of 8we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
3 of 8getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
4 of 8compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
5 of 8reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
6 of 8the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
7 of 8the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
8 of 8start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.
let similar jobs come to you
We will keep you updated when we have similar job postings.
Thank you for subscribing to your personalised job alerts.